Welcome to the Bagish FAQ page. Here you’ll find answers to some of the most common questions about our products, orders, shipping, returns, and payments. If you need additional assistance, our customer support team is happy to help.
Products & Ordering
What products does Bagish offer?
We specialize in handbags and wallets designed to combine style, functionality, and everyday practicality. Our collection is carefully selected to provide quality accessories for a variety of needs and preferences.
How do I place an order?
Shopping with us is simple:
- Browse our collection.
- Select your preferred handbag or wallet.
- Add the item to your cart.
- Proceed to checkout.
- Complete your purchase using one of our accepted payment methods.
All orders are processed in U.S. Dollars (USD).
Can I modify or cancel my order?
We accept cancellation requests within 24 hours of purchase.
If your order has already entered processing or has been shipped, changes or cancellations may no longer be available. If you need assistance, please contact us as soon as possible.
Shipping & Delivery
Do you offer free shipping?
Yes. We provide free shipping on all orders delivered within the United States.
Where do you ship?
Currently, we ship to addresses within the United States only.
How long does delivery take?
Our standard fulfillment timeline is:
- Processing Time: 1–2 business days
- Shipping Time: 4–6 business days
- Estimated Delivery Time: 5–8 business days
Orders placed after 5:00 PM (GMT), on weekends, or on holidays may begin processing on the next business day.
Which carrier do you use?
Orders are typically shipped through FedEx.
Will I receive tracking information?
Yes. Once your order has been dispatched, you will receive a shipping confirmation email that includes your tracking number and shipment details.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for both defective and non-defective items.
To qualify for a return:
- The item must be unused and in new condition.
- Original packaging should be included.
- Proof of purchase must be provided.
Do you offer exchanges?
Yes. We accept exchange requests within the applicable return period, subject to product availability.
Who pays for return shipping?
We provide a free downloadable return label for approved returns. Our support team will provide instructions once your return request has been reviewed.
Are there any restocking fees?
No. We do not charge restocking fees on approved returns.
How long does a refund take?
After the returned item has been received and approved, refunds are typically processed within 7 business days. The refund will be issued to the original payment method used during checkout.
Payments & Security
Which payment methods do you accept?
We currently accept:
- PayPal
- Venmo
Is my payment information protected?
Yes. Payments are processed through secure third-party payment providers that use encryption and industry-standard security practices to help protect your information.
Bagish does not store complete payment card or banking information on its servers.
What currency do you use?
All prices and transactions on our website are processed in United States Dollars (USD).
Customer Support
How can I contact Bagish?
You can reach our support team using the contact information below:
Email: support@bagish.shop
Phone: +1 (408) 509-3499
When is customer support available?
Business Days: Monday – Friday
Support Hours: 9:00 AM – 5:00 PM (GMT)
How quickly will I receive a response?
We aim to respond to customer inquiries within 24 hours during business days.
Need Additional Assistance?
If you cannot find the answer you’re looking for, please contact our customer support team. We’re here to help and will do our best to assist you as quickly as possible.
Business Information
Business Name: Bagish
Email: support@bagish.shop
Phone: +1 (408) 509-3499
Business Address:
716 Virginia Dr
Rio Vista, CA 94571
United States