Refund and Returns Policy

At Bagish, we want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we offer a straightforward return and exchange process for both defective and non-defective items. Please review the policy below before submitting a return request.

Return Eligibility Period

We accept return requests within 30 days of the delivery date.

To qualify for a return, your request must be submitted within this 30-day period. Requests received after the return window has expired may not be eligible for a refund or exchange.

Return Requirements

To be accepted, returned items must meet the following conditions:

The item must be in new and unused condition.
The product should be returned with its original packaging.
Any included materials, tags, inserts, or accessories should be returned with the item.
Proof of purchase, such as an order confirmation or receipt, must be provided.

We accept returns for both defective and non-defective handbags and wallets that meet the requirements outlined above.

Return Shipping

Defective or Incorrect Items

If you receive a product that is defective, damaged, or different from the item ordered, we will provide a prepaid return shipping label at no cost to you.

Non-Defective Returns

For approved returns that are not related to a product defect, a prepaid return label will also be provided free of charge. Customers can download and print the return label using the instructions provided by our support team.

No Restocking Fees

We do not charge restocking fees on approved returns.

The amount refunded will not be reduced by any restocking charge.

How to Request a Return

Returns are accepted by mail.

To begin the process:

Step 1: Contact Customer Support

Email us at support@bagish.shop and include:

Your order number
The reason for the return
Photos of the item if the return involves damage, defects, or shipping issues

Step 2: Receive Return Instructions

Our support team will review your request and provide return instructions. We aim to respond within 24 hours during business days.

Step 3: Ship the Item

After receiving approval, securely package the item and send it using the return instructions provided.

Return Address

Bagish
716 Virginia Dr
Rio Vista, CA 94571
United States

Refund Process

Once your return arrives, it will be inspected to verify that it meets our return requirements.

After the inspection is completed, we will notify you of the outcome by email.

If the return is approved:

The refund will be issued to the original payment method used for the purchase.
Refunds are processed within 7 business days after approval.
Depending on your payment provider, additional processing time may be required before the funds appear in your account.

All refunds are issued in U.S. Dollars (USD).

Exchanges

We accept exchanges within the same 30-day return period.

To request an exchange, contact our customer support team. Exchange requests are subject to product availability. If the requested replacement item is unavailable, alternative options may be offered.

Order Cancellations

Orders may be canceled within 24 hours of purchase.

If an order has already been processed or prepared for shipment, cancellation may no longer be possible. In such cases, the order may be eligible for return under this policy once delivered.